We offer a full money-back guarantee for all purchased physical products, no questions asked. You are eligible for a full reimbursement within fourteen (14) calendar days of your purchase.
Our digital products, when applicable, are currently delivered by download only. After your transaction has been processed, a download link will be displayed to the screen. This download link will expire after 10 minutes from purchase. Purchase history is available under your profile.
Your satisfaction is very important to us.
Refund requests are handled on a case by case basis and are issued at our sole discretion. Refund requests, if any, must be made within seven (7) calendar days of your original purchase. We encourage our customers to try the digital product (or service) within the first seven (7) days of purchase to ensure it fits your needs.
To request a refund, send an email to firstname.lastname@example.org and our sales department will contact you, momentarily.
Because our consulting services are largely intangible, we generally do not offer refunds for consultations.